You're receiving this message because you have an account that is currently active on our servers that will be undergoing some work. If we've sent this message in error, we apologize and feel free to reply so we can straighten that out.
This Sunday, September 3rd at 1PM EST (see this time in your location: http://timeanddate.c...im...ec=0&p1=25) we'll be physically moving the servers your site is currently located on. The total allocated time is two (2) hours and the servers will be moved in two groups. Each group is scheduled 1 hour of move time. The 1st group consists of the servers Claire, Hurley, Mr Eko, Vincent, Sayid, and Michael. The 2nd group is Walt, Jin, Sun, Libby, Ana Lucia, and Desmond. They will all be moved to our new datacenter cage in Atlanta NAP. It takes approximately 15-20 minutes to physically drive between the two facilities, but there is also time needed to turn off the servers properly, package them up, unpackage them, and plug everything back in. We don't expect to take the full 2 hours, but are allocating them just in case. If the downtime goes beyond the hour for any reason, we'll post status notices on our forums, located at http://forums.asmallorange.com.
From your own perspective, nothing should change. The new datacenter is still owned by the same company (GNAX). The network is identical and uses the same upstream providers as the current location. Your IP addresses will remain the same and the only noticeable effects will be the downtime. We have already been running services out of this new facility for several months without any major issues. Tim has been posting pictures of the new facilities as it's been built over on his Flickr photostream if you're interested: http://flickr.com/photos/timdorr/sets/72057594136833472/
We're shooting to make this as minimally invasive as possible, but if you have any concerns or questions, please use our forums to let us know. Discussion is posted in this topic link: http://forums.asmallorange.com/index.php?showtopic=7762
Thanks for hosting with us!
- A Small Orange Software