37 replies to this topic

[-ASO- Tim]

Our control panel vendor, cPanel, has been working on implementing support a new mail storage format called MailDir. This new format solves many efficiency problems with our current format, mbox, such as slowness in large mailboxes or with lots of nested folders. However, this new system breaks compatibility with the NeoMail script available in our current webmail. NeoMail itself is a very old script and hasn't received an update in almost 2 years. As a result, it doesn't appear that there will be an update to support the new format and our support of the script will have to be ended.

Please make arrangements by backing up any stored contacts you have in your NeoMail address book. All mail will be saved, as that is stored on the server, but NeoMail contacts will not transfer to other accounts. We will be removing NeoMail at the end of the month. Shortly after that, we will be converting all mailboxes over to the new format.

Most will find SquirrelMail similar to NeoMail in terms of featureset. While this will leave only 2 webmail options available, we do expect cPanel to add more webmail options in the future.

Update:

Neomail's stored address books are saved on the server in hidden directories in your home directory. They are in the format .neomail, .neomail-username, or .neomail-username-domain.com and the address book files are in the directory below those. You can access these directories with both SSH and most FTP clients that support listing hidden directories. You may need to turn on this option in your FTP client to see them. Please do not delete hidden directories you see, as they contain critical system information (which is why they are normally hidden).

[Oblivion.]

Good to see you're telling the customers, I've always thought of NeoMail as being one of the worst built-in webmail clients.

[MacManX]

One can only hope that the vacant spot left by NeoMail will be filled with RoundCube.

[-ASO- Tim]

Or Zimbra

[Seth Kinast]

Mmmmmmm Hula...

[Jeramy]

I love Zimbra. Make it Zimbra.

[hotrod1]

Wow Roundcube looks awesome!

[Seth Kinast]

I love Zimbra. Make it Zimbra.

Zimbra is really sluggish for me

[Jeramy]

But it is just so dang cool. AJAX applications are fun.

[-ASO- Tim]

Seth' date='Oct 13 2005, 1:20 PM' post='33113']

I love Zimbra. Make it Zimbra.

Zimbra is really sluggish for me

Just realized it's a separate Java-based server. Don't think that's going to fly...

[GeekDrew]

I've been looking forward to this update for quite a while now (ever since I read that it was going to happen on cPanel's forums). I'm glad that it's happening in the near future.

[Jeramy]

Tim' date='Oct 13 2005, 1:25 PM' post='33116']

Just realized it's a separate Java-based server. Don't think that's going to fly...

Ah, why does it have to be Java of all things. Go with RoundCube then? It's cool too.

[-ASO- Tim]

Just as a note, users on Kate or Sawyer are already on MailDir and don't have NeoMail. So, don't worry, you're not missing anything!

[Logan]

I upgraded my VPS to use Maildir, it went flawless

[-ASO- Tim]

Yep, it works just fine, just breaks NeoMail support.

For those that want to do it on their VPS, it's done via the command line with the /scripts/convert2maildir command. Very simple and menu-based

[Logan]

Tim' date='Oct 13 2005, 5:48 PM' post='33131'] Yep, it works just fine, just breaks NeoMail support.

For those that want to do it on their VPS, it's done via the command line with the /scripts/convert2maildir command. Very simple and menu-based

I used the one in WHM, it had a link to upgrade it. It said I could use the command line one like you said above but didn't bother since the online one does the samething, it still runs the script.

[-ASO- Tim]

Oh, I didn't realize they had the frontend for it done. Even better!

[_Tux_]

how would i go about removing neomail from cpanel?

[Logan]

If you have a VPS, once you run the script to convert it will automatically disappear from the webmail clients selection list, but to disable it completely go to Tweak Settings, untick Neomail Webmail.

[_Tux_]

it didnt disapear :/ (i ran it from ssh)