I'm told that my server was moved and in the process that ASO made a mistake. About a year before I upgraded my account to a reseller account and ASO never removed the old files. These were the files that everything was pointing to and the reason why I was seeing email that was over a year old.
It took 24 hours for ASO to get the missing site back up. For that I'm glad, but I still have the email issue.
So here we are, on day FOUR, and all of my email is going into a black hole. I run my business email through my hosted ASO account, so who knows what impact that will have on my business.
I'm sharing this because, while I have had good custserv from them in the past, this is unacceptable to me.
Edited by Randy Oest, 21 June 2012 - 03:05 PM.