Posted 06 July 2011 - 10:13 AM
Looking for re-assurance before I order.
Posted 06 July 2011 - 11:05 AM
Thanks for your interest in A Small Orange.
We have a lot of servers (multiple hundreds), so if one goes down every couple of days, that's not terribly unusual. Most big web hosting companies will have multiple outages throughout a day -- it just happens. Usually the downtime is pretty minimal and easily correctable. If we do scheduled maintenance or moves or things like that, we do them after hours to avoid interruptions and inconveniences.
Does that help? Feel free to let us know if you have any other questions.
CEO, A Small Orange
email: dh at asmallorange.com
Posted 06 July 2011 - 02:51 PM
Most businesses are not as self assured as ASO to let you see their "warts and all". Does any restaurant post negative comments made by customers on their bulletin board near the cash register? No. Does any construction company post negative comments made by its customers on its website? No. I have been here for four years now and I can honestly say that ASO is one of the best web hosts around if not THE best. Are they perfect? No human being is perfect nor is anything ever created by an imperfect human being. But ASO is exceptionally good. If they weren't, I would have been gone a long time ago.
I will assume your friend referred you to ASO for the reason that he or she thinks it is good. Now you've got a second recommendation.
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Posted 06 July 2011 - 05:10 PM
My other web hosting company had to move my site amongst servers a couple of times to resolve issues, but I never had a grasp on the scope/# of servers used, so I just needed to learn a little more.
I purchased my hosting plan from ASO earlier today, and I just updated my nameservers.
Looking forward to becoming a very satisfied ASO user.
Thanks for the feedback.
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