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ASO is hiring again.


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#1 -ASO- Doug

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Posted 13 January 2011 - 10:46 PM

Hi everyone,

A Small Orange is hiring again! I've included our standard job ad below - please check it out and consider applying or forwarding it on to someone you who think might be a good fit. If you apply, please let us know that you are a customer.

Quote

Who we are:
A Small Orange is a high-end shared, reseller, VPS, and dedicated web hosting company based in Atlanta, GA that prides itself on providing extraordinary customer service and support to its growing customer base. We're profitable and growing and we're looking for enthusiastic, friendly, and knowledgeable employees to join our growing team that is already 25 people strong. We understand and recognize that, along with our customers, the people on our team are our most valuable asset.

A bit about our technical environment: We have Linux servers running CentOS and use cPanel/WHM as our control panel. We have a mix of shared, reseller, dedicated, and VPS customers ranging in technical ability from complete novice to tech expert.

Who we’re looking for:
At the most basic level, we’re looking for a level 1 or 2 (but we're open to level 3) technical support representative (we call them Technical Support Ninjas) to provide support over email and live chat to our customers. The ideal candidate has superior technical, as well as top-notch customer service skills. We’re looking for people people who also happen to know about the technology our customers use.

We are hiring primarily for day (9 AM - 6 PM Eastern) and graveyard shifts (midnight to 9 AM Eastern) at the moment, though we will have an opening for mid-shift (4 PM to 1 AM Eastern) soon. The exact days and hours may vary slightly, but this is what we are thinking at the moment.

For a more complete job description, including a detailed description of the skill set we’re seeking, check out the website linked to in the “How to apply” section below.

What the job is like:
Working at A Small Orange is both fun and engaging. We try to make our company an enjoyable place to work and our working environment reflects that desire. All employees can either work from home or our Atlanta-area office (their choice). We don’t really care where you live, as long as you can work reliably and do a good job.

In addition to the opportunity to work for a successful and growing company, as well as the opportunity to work with smart people and have an interesting job, we offer the things you’d expect from a good job including competitive pay, an extremely comprehensive benefits package, paid time off, a 401k, and more.

You can see a more complete description of what it’s like to work at A Small Orange, and a more detailed listing of our benefits at the website linked to below (starting to see a pattern?).

How to apply:
For more information on what it’s like to work at A Small Orange, a complete job description, and application instructions, please visit: http://asmallorange.com/about/jobs/.

Note: Please be sure to read the application instructions carefully before applying! Candidates who fail to follow the job application process will not be considered.

Note number two: Keep in mind that one of the openings is for the graveyard shift, which is not for everyone (a lot of people love it, however). Please don’t apply for a job with a shift that sounds like it would be anything less than perfect for you and/or your family. In the long run, working a shift you do not enjoy translates into less than ideal results for everyone.

Douglas Hanna
CEO, A Small Orange
email: dh at asmallorange.com

#2 Samir

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Posted 31 January 2011 - 02:09 AM

Appliation sent. :)

#3 S.C.

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Posted 14 February 2011 - 07:43 PM

Yo! I am interested in applying for both a job as a Ninja and for Tech. Support, however I am not sure if the positions have already been filled...

If you are still hiring, could you please let me know so that I may pass my resume/e-mail over to you with a few wicked awesome alterations?

#4 -ASO- Doug

-ASO- Doug

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Posted 15 February 2011 - 12:38 AM

We are always looking for great Tech Support Ninjas, so feel free to apply.
Douglas Hanna
CEO, A Small Orange
email: dh at asmallorange.com

#5 -ASO- Aimée

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Posted 15 February 2011 - 05:18 AM

Exciting news!

"Orange is the happiest color." - Frank Sinatra

Billing hours: Mon-Fri 8am-8pm
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#6 -ASO- Aimée

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Posted 16 February 2011 - 01:11 AM

I submitted an email, but I just wanted to make sure it didn't get lost in a spam folder since there was no verification of receipt. Thanks so much!

"Orange is the happiest color." - Frank Sinatra

Billing hours: Mon-Fri 8am-8pm
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#7 -ASO- Jen

-ASO- Jen

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Posted 16 February 2011 - 05:17 PM

View PostAimée, on 16 February 2011 - 01:11 AM, said:

I submitted an email, but I just wanted to make sure it didn't get lost in a spam folder since there was no verification of receipt. Thanks so much!

I show we have it. Thanks!
Jen Lepp
Director of Customer Service
A Small Orange LLC
http://www.asmallorange.com

#8 Shaikh Mohsin

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Posted 18 February 2011 - 04:14 AM

I sent an email yesterday but didn't receive any confirmation. Can you please confirm if you have received the same ??
Thank you for your kind attention :)

#9 -ASO- Jen

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Posted 18 February 2011 - 12:55 PM

View PostShaikh Mohsin, on 18 February 2011 - 04:14 AM, said:

I sent an email yesterday but didn't receive any confirmation. Can you please confirm if you have received the same ??
Thank you for your kind attention :)

Yep, I have yours, too.
Jen Lepp
Director of Customer Service
A Small Orange LLC
http://www.asmallorange.com

#10 skiran

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Posted 20 February 2011 - 04:17 PM

Hello Jen,

I applied for this position 48 hrs ago, but didn't receive any confirmation mail. Just want to make sure that it reached your inbox :)

#11 rawrisaur

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Posted 20 February 2011 - 05:51 PM

Add me to the chorus of those who would like to make sure the application made it, if you could please. This position sounds fantastic.

#12 -ASO- Jen

-ASO- Jen

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Posted 20 February 2011 - 09:25 PM

View Postrawrisaur, on 20 February 2011 - 05:51 PM, said:

Add me to the chorus of those who would like to make sure the application made it, if you could please. This position sounds fantastic.

Folks, I need to point out that (a) the last two people didn't include their full name and (b) we normally get 100 applications, and I can't confirm that many people individually. Sorry. :(

If you didn't get an email bounce message, your application arrived - these go to regular mailboxes and are sent to multiple people, so you're all covered. If it bounced, send it again, but if it didn't bounce, it did arrive here and all still being looked at.

Thanks!
Jen Lepp
Director of Customer Service
A Small Orange LLC
http://www.asmallorange.com




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