36 replies to this topic

[mnorton]

Holy cow, something must have sure exploded. Right now http://status.asmallorange.com/ is showing more dark oranges than lit ones. Can we expect an official post from ASO in the status forum at some point?

[Sarah]

Yeah, I was wondering what's up with that!

I don't really care except I was in the middle of designing something... ^^; Come back Nathan!!!!

[Gadgets4nowt]

Sarah, on 10 September 2009 - 02:42 PM, said:

Yeah, I was wondering what's up with that!

I don't really care except I was in the middle of designing something... ^^; Come back Nathan!!!!

I wouldn't really care.....if it didn't keep damn happening

[joelf]

Someone tripped on the power cord?

What's up guys? I want my email back!

[GM80]

Seriously, ASO, I realize that you're probably absurdly busy right now but a brief "such and such happened" post would be nice. Look at that status page!

[alexthelion]

wow, huge outage.  I would really appreciate an update from an ASO staff member.

[MikeM]

Wow, this is a mess....I sure hope it's power related and not a hacker like the previous mass-outage.

[Gadgets4nowt]

MikeM, on 10 September 2009 - 02:52 PM, said:

Wow, this is a mess....I sure hope it's power related and not a hacker like the previous mass-outage.

Oooh, don't mention the hacker MikeM (:

[Phooey]

Just checked the server status page when I noticed that my server was down and as soon as it loaded my jaw dropped. Wonder what's going on.

[MikeM]

Gadgets4nowt, on 10 September 2009 - 02:53 PM, said:

MikeM, on 10 September 2009 - 02:52 PM, said:

Wow, this is a mess....I sure hope it's power related and not a hacker like the previous mass-outage.

Oooh, don't mention the hacker MikeM (:

Sorry...just keeping my fingers crossed.

[Gadgets4nowt]

Quote

Sorry...just keeping my fingers crossed.

Just got a support desk reply: At this time we do not have any information to give you. You can follow the announcement in our forums as we update it:
http://forums.asmall...hosting-status/

Edited by Gadgets4nowt, 10 September 2009 - 03:01 PM.

[IBBoard]

It's just a guess, but I don't think it is power. If I run traceroutes from the UK then I get the occasional packet through, but not enough for any connections to work. I submitted a ticket at half-past when I first spotted it and was told that they were working on it and hoped to have it resolved "soon". A little while after that and I got told they have Techs in the cage investigating (cage fighting techs caused an outage and are now investigating?)

 1  www.routerlogin.com (192.168.0.1)  0.625 ms   0.539 ms   0.471 ms
 2  cr0.wmmal.uk.easynet.net (87.87.250.58)  43.212 ms   39.598 ms   45.879 ms
 3  ip-87-87-147-1.easynet.co.uk (87.87.147.1)  38.016 ms   36.575 ms   37.497 ms
 4  be2.er11.thlon.ov.easynet.net (195.66.224.43)  42.568 ms   43.046 ms   42.801 ms
 5  xe-0-3-0.cr1.lhr1.uk.nlayer.net (195.66.224.37)  44.685 ms   41.237 ms   42.738 ms
 6  xe-2-2-0.cr1.nyc3.us.nlayer.net (69.22.142.9)  113.758 ms   113.484 ms   110.089 ms
 7  xe-2-0-0.cr1.iad1.us.nlayer.net (69.22.142.94)  138.107 ms   118.961 ms   119.776 ms
 8  ae1.cr2.iad1.us.nlayer.net (69.31.31.154)  127.095 ms   121.286 ms   118.986 ms
 9  xe-0-2-0.cr1.atl1.us.nlayer.net (69.22.142.105)  133.175 ms   132.056 ms   132.944 ms
10  po1.ar1.atl1.us.nlayer.net (69.31.135.130)  128.251 ms   128.678 ms   128.192 ms
11  as3595.tge1-3-103.ar1.atl1.us.nlayer.net (69.31.135.54)  132.561 ms   133.997 ms   135.587 ms
12  * * *
13  * * *
14  * * *
15  * * *
16  charlotte.asmallorange.com (75.127.98.100)  134.465 ms * *

[Phooey]

Well, at least there's an official update thread on the topic: http://forums.asmall...k-outage-91009/

[oldcustomer]

Opened a ticket before I saw this topic. ASO said they know about the problem, but I'm interested to know the details

I can't actually get the status page to load

/edit: Saw this: http://forums.asmall...k-outage-91009/

Edited by huw, 10 September 2009 - 03:03 PM.

[Sarah]

The status page has been loading fine for me.

[MikeM]

Sarah, on 10 September 2009 - 03:03 PM, said:

The status page has been loading fine for me.

I want my site hosted on that server then.

[IBBoard]

Status seems intermittent, perhaps because it's on palaferry (which I presume is a VPS server) and being affected to some degree by the network issues? Either that or it is because everyone is jumping on it to get status updates Router/switch failure would seem like the most logical cause that would give this behaviour (or DDoS, but then I'd have thought that you'd be able to null-route the bad traffic without going in the cage).

traceroute to status.asmallorange.com (207.210.84.124), 30 hops max, 40 byte packets using UDP
 1  www.routerlogin.com (192.168.0.1)  2.443 ms   0.533 ms   0.459 ms
 2  cr0.wmmal.uk.easynet.net (87.87.250.58)  41.359 ms   42.408 ms   40.195 ms
 3  ip-87-87-147-1.easynet.co.uk (87.87.147.1)  38.940 ms   38.529 ms   35.879 ms
 4  be2.er11.thlon.ov.easynet.net (195.66.224.43)  41.679 ms   41.561 ms   42.969 ms
 5  xe-0-3-0.cr1.lhr1.uk.nlayer.net (195.66.224.37)  44.977 ms   41.732 ms   41.559 ms
 6  xe-2-2-0.cr1.nyc3.us.nlayer.net (69.22.142.9)  111.568 ms   111.121 ms   111.750 ms
 7  xe-2-0-0.cr1.iad1.us.nlayer.net (69.22.142.94)  116.849 ms   117.007 ms   118.553 ms
 8  ae1.cr2.iad1.us.nlayer.net (69.31.31.154)  117.252 ms   116.776 ms   116.620 ms
 9  xe-0-2-0.cr1.atl1.us.nlayer.net (69.22.142.105)  127.920 ms   128.054 ms   127.567 ms
10  po1.ar1.atl1.us.nlayer.net (69.31.135.130)  128.337 ms   128.720 ms   130.114 ms
11  as3595.tge1-3-103.ar1.atl1.us.nlayer.net (69.31.135.54)  133.591 ms   133.948 ms   133.570 ms
12  palaferry.asmallorange.com (207.210.84.124)  133.349 ms   132.921 ms   134.825 ms

[Danothy]

Predictions on what's going on anyone?

Anyone up for starting a pool on how long it takes to resolve?

[Sarah]

mine's back!

[Danothy]

95% of it seems to be ... guess the pool isn't on then